Are technical documents a waste of time?

“Don’t worry” she said. “No one reads this stuff anyway. Just get it done.” Sounds familiar?

These were the words a former Project Manager once told me. I’d written 20,000 words for a banking system – and no-one would read it.

What do you do when your own company has such a poor view of tech docs?

Are you wasting your time?

Does anyone actually read them?

Sure, they must.

Well, how do you know?